Privacy Policy

AMS Taxi Schiphol is a taxi company based in Haarlem, North Holland, the Netherlands. We are responsible for processing your personal data as described in this privacy policy.

Registered company name: Taksim  |  Trade names: AMS Taxi Schiphol, AMS TAXI SHIPHOL, Haarlemse Taxicentrale (HTC) & Taxi Centrale Heemskerk  |  Chamber of Commerce: 85905828

Address: Bernadottelaan 122, 2037 GV Haarlem, the Netherlands

Reach us on +31 85 400 5400 or through our contact form.

When you place a booking we collect the following personal data:

• First and last name
• Email address and telephone number
• Pick-up and destination address
• Flight details (flight number, date and time)
• Special requests or remarks
• Your device location — only through the app and only with your consent (see point 3)

Our mobile app AMS Taxi Schiphol can use your device location — approximate location and/or precise location (GPS) — only with your consent.

We use that location to:

• fill in your current location as the pick-up address, when you choose to do so;
• show your position and the route on the map;
• improve the accuracy of your booking and your pick-up time.

The app uses location only in the foreground (while you are using the app) and only after you have given permission. You can withdraw that permission at any time in your phone settings; the app keeps working and you enter the pick-up address yourself.

For maps and route planning we use Google Maps (Google Ireland Limited); your location may be passed to Google under Google’s own privacy policy. We never sell your location data. The legal basis is your consent and the performance of the transport agreement.

Your data is used solely to carry out your booking, to contact you about your ride, and to meet our legal obligations. We never sell your data to third parties.

We keep your booking data for a maximum of 2 years after the date of the ride, in line with statutory retention periods.

Our website uses Google Analytics only after your explicit consent. You will find more in our cookie policy.

Our website has a chat window where you can ask questions about our transport. What you type there is forwarded to Anthropic PBCin the United States, which composes the answer. Under Anthropic’s terms, data received through their programming interface is not used to train their models.

We do not keep the conversations. No history is stored: close the window and the conversation is gone. We do keep your IP address for at most one hour, to prevent anyone from overloading the assistant.

The assistant never asks for your address, date of birth, flight number or payment details, and it does not take bookings. Please do not type them yourself. For a reservation, use the booking form, where your details are handled properly.

Legal basis: legitimate interest (Article 6(1)(f) GDPR) — answering questions from visitors. If you would rather not use the assistant, call +31 85 400 5400.

Under the General Data Protection Regulation (GDPR) you have the following rights:

• The right to access, correct or delete your data
• The right to object to the processing
• The right to lodge a complaint with the Dutch Data Protection Authority

Contact us on +31 85 400 5400 or through our contact form. If you hold an app account, you can also delete it yourself.

AMS Taxi Schiphol reserves the right to amend this privacy policy. The most recent version is always the one on this page.