AMS Taxi Schiphol driver next to a black Mercedes in the evening

Left something in the taxi?

Contact us straight away via WhatsApp or phone. The sooner you report it, the greater the chance that the driver still has your item.

How it works

What you can do in 4 steps

Acting quickly helps: contact us straight away so that we can reach the driver before his next ride.

1

Contact us straight away

Send a WhatsApp or call us as soon as possible. The sooner you do, the greater the chance that the driver is still on the road.

2

Give us your ride details

State the date, time, starting point and destination of your ride — then we can look up the right driver straight away.

3

We contact the driver

Our planning team contacts the driver immediately and gives you a definite answer as soon as possible.

4

Collect the item or have it delivered

You can collect the item from our depot in Haarlem, or we arrange delivery to your home.

Contact

Get in touch directly

Retention policy

Found items are kept for at least 14 days. After 14 days, unclaimed items are handed over to the police. Please contact us in good time.

Frequently asked questions

Lost property — FAQ

How long are found items kept?

We keep found items for at least 14 days. After 14 days, unclaimed items are handed in to the police.

I left something at Schiphol itself, not in the taxi.

For items left at the airport (in the terminal, shops or lounges) you need to contact Schiphol Airport's Lost & Found, not us.

Do I have to pay to collect it?

No, there are no administration fees. Delivery charges only apply if you would like the item delivered to your home.

What if the driver does not have the item?

If the item was not found in the taxi, we advise you to report it to the police (0900-8844) and to contact Schiphol Lost & Found if you left it at the airport.

Can I also report it at night?

Yes, you can send a WhatsApp 24/7. We respond as soon as possible — also outside office hours.

Don't wait too long

Reporting it straight away improves the chances

Send a WhatsApp now with the date, time and route of your ride. We will contact the driver as soon as possible.