Delete your account

You can have your AMS Taxi Schiphol account and the personal data that belongs to it deleted at any time. Do it yourself in the app, or ask us by email.

This is an English translation, made in August 2026, of the Dutch page. The Dutch text is the binding version; where the two differ, the Dutch wording prevails.

In the app (immediate)

  1. 1. Open the AMS Taxi Schiphol app and sign in.
  2. 2. Go to Profile.
  3. 3. Tap Delete account at the bottom and confirm.

Your account and personal data are deleted straight away.

On request (without the app)

Send an email to info@amstaxischiphol.nl with the subject "Delete account", from the email address your account uses. We handle the request within 30 days and confirm it by email.

What gets deleted

  • Your name, email address and telephone number
  • Your saved addresses and preferences
  • The ride history linked to your account

What we are required to keep

Invoices and administrative records of completed rides are kept for the statutory Dutch tax retention period of 7 years. They are detached from your account and held solely for administrative and legal purposes — no longer for using the app.

Questions? Call +31 85 400 5400 or email info@amstaxischiphol.nl.